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Our policy
TERMS & CONDITIONS:

1.1 The Buyer accepts in full each and every one of the conditions of sale published in this section to make any order, either through the shopping cart on the web, or through telephone order or by email or post.

1.2 In case of dispute, the buyer, expressly waiving their own jurisdiction, shall be submitted to the Courts and Tribunals of the city of Palma de Mallorca (Spain)
 

POLICY OF CHANGES AND RETURNS:

The buyer has a period of 7 days from receipt of order to exchange or return, provided that the article has not been unsealed and both the product and the original packaging are in perfect condition, and it is a product made as or on behalf of the client. If the product has been used and present some kind of sign use thereof as scratches, or damage of any kind however slight. the seller shall be entitled to after consideration thereof, whether or not to return, and if accepted may apply a percentage of product devaluation of 35%, which is imposed by manufacturers-if indeed shows signs of use make it impossible to sell another vote again. If exchange or return, freight arising from these efforts (including those necessary to examine and return if the goods) will be the exclusive responsibility of the buyer.
 

PURCHASE TERMS:

2.1 The prices published on the website are subject to change without notice, especially the solar modules and batteries, for the constant fluctuation of the price of lead. At the time of making the sale is warn the customer if there is a price change who may rescind the purchase if you are unhappy with the new price and immediately recover the amount of your purchase.

2.2 All prices are stated in euro, payment are cash prices and include VAT at 21%.

2.3 The purchases are always paid by bank transfer or VISA card or the like, in advance of the departure of the material.

2.4 If there is an error in the publication of prices or shipping, Enersolma SL would indicate the buyer before serving material, who can decide whether or not the actual cost of the product plus shipping. If the buyer does not accept the correct price, Enersolma SL shall be entitled to give validity to the purchase assuming the errata, or abort the transaction immediately returning to the buyer the amount received, in any case giving the buyer to claim any amount in damages and / or losses.
 

GENERAL CONDITIONS OF WARRANTY:

3.1 from the date of invoice, the manufacturer guarantees the good functioning of the products specified therein against any manufacturing defect for the given period and under the conditions described by the manufacturer, using the service center. (S.A.T.) Proficient in each article.

3.2 The replacement of parts, wherever required, shall be made with new or repaired, replaced parts from the property of the SAT Manufacturer.

3.3 Excluded from this warranty for defects in the goods transport guaranteed because uninsured accident, accident, misuse, abuse, failure to follow manufacturer's recommendations or cause of a similar nature to the above, as well as derivatives use of devices, services or modifications to products that have not been secured performed by qualified personnel authorized by Enersolma SL

3.4 Also excluded from this warranty the equipment connected to the electrical supply provided by the PV system, your warranty directly from the house of origin of the product.

3.5 These general conditions are subject to the warranty conditions that each manufacturer has established for its products.

3.6 The warranty does not cover shipping costs of material, both to our facilities, and from them.

3.7 The materials should be sent to the address provided by Enersolma peninsular. No goods will be collected on delivery or hand deliveries will be accepted.

3.8 Before shipping any defective unit, please contact our sales department post.-who will indicate the procedure to follow.

3.9 In any case, these warranty conditions, are subject to the provisions of Law 23/2003 of July 10 of Guarantees in the Sale of Consumer Goods.
 

SHIPPING COSTS:

For certain specific products and for certain purchase volumes, the delivery is free in Peninsular Spain. In case your products are sent to pay on delivery, we will price the transport depending on the final destination, this way you will always pay the right price. Ask at info@enersolma.com

© 2017 Enersolma, S.L. - NiF B57744666
Registro Mercantil de Baleares; T 2487 , F 140, S 8, H M 33841, I/A 898 (19.06.12)
CVE. BORME-A-2012-123-28

C/ Jaume Bujosa 27

07198 Palma de Mallorca
tel. 678 31 79 12 - 971 427 434

privacy policy - contact - info@enersolma.com
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